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Terms of Service

created on 29.03.2017 at 18:24


Terms of Service

1. Scope

For all orders via our online shop, the following terms and conditions apply.

2. Contracting party, conclusion of contract

The purchase contract comes about with East-West travel, trade, advertising OHG, supermarket "CONTINENT".

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can put our products initially without obligation in the cart and correct your input before submitting your binding order at any time, by providing this in the order process and use explained proofing tools. By clicking on the order button you place a binding order of the goods contained in the shopping cart. Confirmation of receipt of your order will be made by e-mail immediately after sending the order.

When the contract is concluded with us depends on the payment method chosen by you:

PayPal, PayPal Express
In the order process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.

PayPal Plus
As part of the payment service PayPal Plus, we offer you various payment methods as PayPal Services. After placing the order you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. This is the contract with us.

IMMEDIATELY transfer
After placing the order you will be redirected to the website of the online provider SOFORT Überweisung, where you confirm the payment order to SOFORT Überweisung. This is the contract with us.

Amazon Pay
In the ordering process you will be redirected to the website of the online provider Amazon before the end of the order process in our online shop. There you can choose the shipping address and payment method stored on Amazon and confirm the payment order to Amazon. Afterwards you will be redirected to our online shop, where you can complete the order process. After submitting the order, we will ask Amazon to initiate the payment transaction and thereby accept your offer.

Cash on pickup
We accept your order by sending a declaration of acceptance in separate e-mail within two days.

3. Contract language, contract text storage
The language available for the contract is German.

We save the contract text and send you the order data and our terms and conditions by e-mail. You can also view and download the terms and conditions here on this page. Your past orders can be viewed in our customer login.

4. Terms of delivery

In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.

You have the option to pick up at Ost-West Travel, Commerce, Advertising OHG, Supermarket "CONTINENT", Münsterstrasse 497, 40472 Dusseldorf, Germany (Germany) during the following business hours: Monday to Friday from 10:00 to 18: 00 o'clock except on sunday.

5. Payment

In our shop you can always use the following payment methods:

PayPal, PayPal Express
In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The payment transaction will be carried out automatically by PayPal immediately thereafter. You'll get more information during the ordering process.

PayPal Plus
As part of the payment service PayPal Plus, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment instructions to PayPal.

If you have chosen the payment method PayPal, you must be registered there to be able to pay the invoice amount or register first and legitimize with your access data. The payment transaction will be automatically executed by PayPal immediately after the payment order has been confirmed. You'll get more information during the ordering process.
If you have chosen the payment method credit card, you do not have to be registered with PayPal in order to pay the invoice amount. The payment transaction will be processed by your credit card company at the request of PayPal and your card will be charged immediately upon confirmation of the money order and after your legitimacy as the legitimate cardholder. You'll get more information during the ordering process.

If you have selected the method of payment direct debit, you do not have to be registered with PayPal in order to pay the invoice amount. By confirming the money order you give PayPal a direct debit mandate. You will be informed about the date of the account debit by PayPal (so-called Prenotification). Upon submission of the direct debit mandate, PayPal will request its bank to initiate the payment transaction immediately after shipment of the goods. The payment transaction will be processed and your account will be charged. You'll get more information during the ordering process.

If you have selected the payment method Invoice, you do not have to be registered with PayPal in order to pay the invoice amount. After successful address and credit check and delivery of the order, we withdraw our claim to PayPal. In this case you can only pay to PayPal with debt-discharging effect. For the payment via PayPal apply - in addition to our terms and conditions - the terms and conditions and privacy policy of PayPal. For more information and the complete terms and conditions of PayPal to purchase the invoice can be found here: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=de_DE.

IMMEDIATELY transfer
After placing the order you will be redirected to the website of the online provider SOFORT Überweisung. In order to be able to pay the invoice amount via SOFORT Überweisung, you must have an online banking account with PIN / TAN procedure activated for participation in SOFORT Überweisung, have your authorization and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately after that by SOFORT Überweisung and your account will be debited.

Amazon Pay
In the ordering process you will be redirected to the website of the online provider Amazon before the end of the order process in our online shop. To be able to process the order process via Amazon and pay the invoice amount, you must be registered there or first register and legitimize with your access data. There you can choose the delivery address and payment method stored on Amazon, confirm the use of your data by Amazon and the payment order to us. Afterwards you will be redirected to our online shop, where you can complete the order process.
Immediately after shipment of the goods, we request Amazon to initiate the payment transaction. The payment transaction will be performed automatically by Amazon. You'll get more information during the ordering process.

Cash on pickup
You pay the invoice amount when picking up cash.

6. Retention of title

The goods remain our property until full payment.

7. Transport damage

If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us assert our own claims against the carrier or transport insurance.

8. Warranty and Guarantees

Unless otherwise expressly agreed otherwise, the statutory warranty rights apply.
The limitation period for claims for defects amounts to one year from delivery of the goods.
The above limitations and shortened terms do not apply to claims for damages caused by us, our legal representatives or vicarious agents

    
injury to life, body or health,
    
in case of intentional or grossly negligent breach of duty as well as malice,
    
in case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the contractual partner may regularly rely (cardinal obligations)
    
as part of a guarantee promise, as far as agreed or
    
as far as the scope of the Product Liability Act is opened.

Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.

9. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

    
injury to life, body or health,
    
in case of intentional or grossly negligent breach of duty,
    
with guarantee promise, as far as agreed, or
    
as far as the scope of the Product Liability Act is opened.

In case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations) through slight negligence on our part, our legal representatives or vicarious agents, the liability shall be the amount foreseeable at the time of conclusion of the contract Damage limited, which typically has to be expected. Incidentally, claims for damages are excluded.

10. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), available here http://ec.europa.eu/consumers/odr/.
We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.

11. Y
outh protection

If your order includes goods the sale of which is subject to age restrictions, we will ensure that the customer has attained the required minimum age by using a reliable procedure involving personal identity and age verification. The deliverer delivers the goods only after the age check and only to the customer personally.

You may unsubscribe at any moment. The contact page can be found in the main menu.

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